return policy

We are happy to accept in-store returns within 14 days of purchase as an exchange or for store credit only. All clothing purchases must have tags on, receipt present and be in perfect condition/unworn. Generally, there are no returns for jewelry and gifts but is determined on an individual basis.
Online purchases may be returned unworn, undamaged with tags on within 7 days of purchase but you will need to notify us within 48 hours of receiving your items to let us know that you want to start processing a return or exchange. Please email info@alovelyuniverse with "Return" in the subject line and we will work with you to make sure your experience is a good one!  
Returns must be sent back to the Beach Haven shop:
414 N. Bay Avenue 
Beach Haven, NJ 08008
UPS is our preferred method of shipping. 
The customer will pay for the return shipping but can be
reimbursed according to the situation.